Returns & Exchanges

At Eone, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand over your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing